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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Anastasia Duble

August 11, 2026

5  out of  5
rating by Anastasia Duble
"Preston reviewed all of my insurance policies. He walked me through what I previously had and the new coverage being equal or more. He not only was able to obtain more coverage but lowered my cost.

He also was able to help with a new life insurance policy.

The app was easy to use to review everything I had. He helped me sign up to auto pay my premiums.

Highly recommend Preston Hayes as an agent and Herbie's team as a whole. Extremely knowledgeable."
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Stephen Weber

July 23, 2026

5  out of  5
rating by Stephen Weber
"PRESTON is the best. This guy helped me save so much money, and when I called back later for some added coverage he knew exactly where I was at and what I wanted.

Thank you my guy. 🙏

Absolutely made my day, today, twice."
We responded:
"Thank you so much for the awesome review, Stephen! We really appreciate your kind words. - Herbie"
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Amanda Milligan

July 20, 2026

5  out of  5
rating by Amanda Milligan
"Working with Jake was great from start to finish. He got me more coverage than I had for less money. Highly recommend him to others."
We responded:
"Amanda, thank you so much for your 5-star review! We're thrilled to hear about your experience working with Jake. - Herbie"
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Pugplays Vlog

July 8, 2026

5  out of  5
rating by Pugplays Vlog
"Barbara was amazing to work with today getting my new classic car added to our policy through Haggerty with State Farm. Very pleasant and helpful ."
We responded:
"Thank you for your great review! We’re so happy to hear you had a wonderful experience with our team! - Herbie"
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Isaac Steele

June 23, 2026

5  out of  5
rating by Isaac Steele
"Kyle is awesome! I have had State Farm for several years now and I appreciate how they interact with their clients and the professional courtesy they extend! This is a great firm and I am happy to be a customer here!

JENNIFER IS FANTASTIC IN THE OFFICE. She is very kind and efficient with her work. She is always willing to help however she can. Highly recommend this agency."
We responded:
"Thank You Isaac!!! Have a Great New Year!!!"
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Angela Kaltenbach

June 20, 2026

5  out of  5
rating by Angela Kaltenbach
"Very helpful and friendly - Barbara Vandemark really helped me out."
We responded:
"Thank you so much, Angela, for your kind review! We appreciate you taking the time to share your experience. - Herbie"
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Mariah Moore

June 17, 2026

5  out of  5
rating by Mariah Moore
"Jennifer has been super helpful with the process with our car accident. Its so nice to have someone local that cares and will do anything to help us get answers!"
We responded:
"Mariah, we appreciate your support in our team and are always here to help whenever you need us! - Herbie"
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Stacey Johnson

June 16, 2026

5  out of  5
rating by Stacey Johnson
"Jennifer was extremely helpful. She took care if my situation with professionalism and kindness. I definitely recommend this office!"
We responded:
"Thank you so much, Stacey, for your kind review! We’re so glad to hear that Jennifer was able to assist you with professionalism and kindness. - Herbie"
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Tammy Tyler

June 16, 2026

5  out of  5
rating by Tammy Tyler
"Jennifer was very helpful and they are always very friendly"
We responded:
"Tammy, we’re happy to hear that Jennifer was very helpful and that you consistently find our team friendly and welcoming. - Herbie"
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Randy Mankin

June 12, 2026

5  out of  5
rating by Randy Mankin
"Jennifer was great helping me with my new car Insurance."
We responded:
"Thank you, Randy, for your 5-star review! We’re so glad to hear that Jennifer was able to help you! - Herbie"
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Terry Hendricks

June 11, 2026

5  out of  5
rating by Terry Hendricks
"I can't thank McKensie and Barbara enough for their help and support as we worked our roof claim through the process of replacement with State Farm. I'm convinced that without their involvement my claim would not been resolved as quickly as it was."
We responded:
"Terry, we’re so glad to hear that McKensie and Barbara were able to support you. We truly appreciate your feedback and are glad everything was resolved smoothly. - Herbie"
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Candi Williams

June 5, 2026

5  out of  5
rating by Candi Williams
"Jessica is amazing and so very helpful, would recommend working with her to anyone!"
We responded:
"Herbie, we’re so happy to hear Jessica made such a great impression on you! We really appreciate your recommendation and are grateful you took the time to share this feedback! - Herbie"
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Mackenzie Fountain

June 1, 2026

5  out of  5
rating by Mackenzie Fountain
"Kenzie Tuttle is amazing! Thank you for a great and great coverage on my car insurance!"
We responded:
"Mackenzie, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you! - Herbie"
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David Stirr

May 22, 2026

5  out of  5
rating by David Stirr
"McKensie has been wonderful for us in dealing with our insurance claim for our roof, siding and gutters since the hail storm in Greenfield last Spring. Anytime we had a question she was always ready to walk us through the process and getting things started. No matter if it was the same question over and over."
We responded:
"David, thank you for giving my team and I the opportunity to assist you in your time of need. We look forward to providing you with an exceptional customer service experience in the future as well. - Herbie"
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Joe Dresbach

May 18, 2026

5  out of  5
rating by Joe Dresbach
"Jessika was wonderful. She helped me set up my drive safe and safe and safe.!!
Thank you so much Perfect!!😍"
We responded:
"Joe, Thank you for taking the time to share your experience with Jessika! We love to help our customers with ways to stay safe and make the most of their auto insurance with us. We appreciate you! - Herbie "
Profile photo of Alesha Hartzell

Alesha Hartzell

May 15, 2026

5  out of  5
rating by Alesha Hartzell
"Haven't made the switch but will be Monday! Saved us 400$ every month!! How crazy, already love this place"
We responded:
"Alesha, Looking forward to having you with us! Glad we could help with your auto insurance and renters insurance. Cheers! - Herbie"
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Mekhia Smith

May 13, 2026

5  out of  5
rating by Mekhia Smith
"Kyle is an outstanding agent who consistently goes above and beyond to help whenever needed. He’s reliable, professional, and always available to answer questions or provide support with a positive attitude. His dedication and commitment truly makes the entire experience smooth and stress-free. I highly recommend Kyle to anyone looking for someone dependable, knowledgeable, and genuinely willing to help."
We responded:
"Mekhia, Thank you so very much for the kind words. There is nothing better for me as an agent than to hear that my team is taking great care of our customers. Happy to have you as a part of our State Farm family! - Herbie"
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Ryan Ault

May 8, 2026

5  out of  5
rating by Ryan Ault
"I'd like to give Aarika a sincere "thank you" for her help with changing a home owners policy for me and establishing a new one for my brother. We've had a rough year and Aarika knew exactly how to handle our situation. She put me and my brother at ease and was so very friendly. I also appreciate her patience with a young lady she was training. As a teacher myself, I admired how she taught as she went, and let her student participate. I have only great things to say about Herbie Strange's State Farm, and Aarika is a big part of that."
We responded:
"Ryan, my team and I will always go above and beyond to exceed your customer service expectations! Call us anytime. - Herbie"
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Tom Hocker

May 7, 2026

5  out of  5
rating by Tom Hocker
"Excellent services with Anthony Austin. Professional and personable. Im very happy."
We responded:
"Tom, thank you so much for your kind words about my team. We are honored to assist you with your insurance needs. - Herbie"
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Shauna Keeton

May 6, 2026

4  out of  5
rating by Shauna Keeton
"Mackenzie is the best ! She always goes above and beyond to help me and my family with insurance ! I have auto and home owners insurance! I have always had awesome customer service and when my car was totaled it was the fastest and smoothest claim I have ever experienced! I would highly recommend Mackenzie @ Herbie Strange for the best customer service and to get your questions answered! Quick and fast response time ! Thank you For all that you do !"
We responded:
"Shauna, thank you for sharing this awesome feedback aboutMackenzie's service. Your recommendation is the best compliment our team can receive! - Herbie"
Profile photo of Celena

Celena

May 5, 2026

5  out of  5
rating by Celena
"Very helpful and kind staff! Had quite a few questions and they dug through information to find the answers in a timely manner! Thank you, you are very much appreciated!!"
We responded:
"Celena, thank you for taking a moment to share your positive experience with us! - Herbie"
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Nate Carroll

May 4, 2026

5  out of  5
rating by Nate Carroll
"Will always have me as a client.
Lisa Bethel & Barbara Vanmark are always a delight on the phone and always handle what I need done."
We responded:
"Nate, I’m happy to hear we could help you with a positive insurance experience. Thank you for trusting our agency to keep you covered!
- Herbie"
Profile photo of Tammy Johnson

Tammy Johnson

May 1, 2026

5  out of  5
rating by Tammy Johnson
"Herbie Strange-State Farm Last week I took control of my insurance needs by switching to an exceptional company, guided by someone I trusted. I had the pleasure of speaking with Kyle, who expertly tailored insurance to my unique situation. Kyle impressively secured better coverage for me than my previous provider, while lowering my payment and deductible. Kyle embodies outstanding customer service, exceeding my expectations in every way. From the moment I contacted Herbie Strange Insurance Company, I knew I was in for a transformative experience. I wholeheartedly recommend Herbie and Kyle's exceptional service to my loved ones and friends. ❤️🌟🎉"
We responded:
"Tammy, thank you for giving my team and I the opportunity to assist you in your time of need. We look forward to providing you with an exceptional customer service experience in the future as well. - Herbie"
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Christa Schiltz

May 1, 2026

5  out of  5
rating by Christa Schiltz
"Jennifer always goes above and beyond to help meet our insurance needs. She is quick to respond and happy to help with anything we need."
We responded:
"Christa, I’m grateful for our customers who share feedback with us! We will always try to provide you with the best customer service experience possible! - Herbie"
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Jake Schiltz

April 30, 2026

5  out of  5
rating by Jake Schiltz
"Jennifer is very helpful she is always willing to go above and beyond to make sure all our questions are answered!"
We responded:
"Wonderful! Thank You!"