State Farm® Insurance Agent Herbie Strange
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Mekhia Smith
May 13, 2026
"Kyle is an outstanding agent who consistently goes above and beyond to help whenever needed. He’s reliable, professional, and always available to answer questions or provide support with a positive attitude. His dedication and commitment truly makes the entire experience smooth and stress-free. I highly recommend Kyle to anyone looking for someone dependable, knowledgeable, and genuinely willing to help."
Ryan Ault
May 8, 2026
"I'd like to give Aarika a sincere "thank you" for her help with changing a home owners policy for me and establishing a new one for my brother. We've had a rough year and Aarika knew exactly how to handle our situation. She put me and my brother at ease and was so very friendly. I also appreciate her patience with a young lady she was training. As a teacher myself, I admired how she taught as she went, and let her student participate. I have only great things to say about Herbie Strange's State Farm, and Aarika is a big part of that."
"Ryan, my team and I will always go above and beyond to exceed your customer service expectations! Call us anytime. - Herbie"
Tom Hocker
May 7, 2026
"Excellent services with Anthony Austin. Professional and personable. Im very happy."
"Tom, thank you so much for your kind words about my team. We are honored to assist you with your insurance needs. - Herbie"
Shauna Keeton
May 6, 2026
"Mackenzie is the best ! She always goes above and beyond to help me and my family with insurance ! I have auto and home owners insurance! I have always had awesome customer service and when my car was totaled it was the fastest and smoothest claim I have ever experienced! I would highly recommend Mackenzie @ Herbie Strange for the best customer service and to get your questions answered! Quick and fast response time ! Thank you For all that you do !"
"Shauna, thank you for sharing this awesome feedback aboutMackenzie's service. Your recommendation is the best compliment our team can receive! - Herbie"
Celena
May 5, 2026
"Very helpful and kind staff! Had quite a few questions and they dug through information to find the answers in a timely manner! Thank you, you are very much appreciated!!"
"Celena, thank you for taking a moment to share your positive experience with us! - Herbie"
Nate Carroll
May 4, 2026
"Will always have me as a client. Lisa Bethel & Barbara Vanmark are always a delight on the phone and always handle what I need done."
"Nate, I’m happy to hear we could help you with a positive insurance experience. Thank you for trusting our agency to keep you covered! - Herbie"
Tammy Johnson
May 1, 2026
"Herbie Strange-State Farm Last week I took control of my insurance needs by switching to an exceptional company, guided by someone I trusted. I had the pleasure of speaking with Kyle, who expertly tailored insurance to my unique situation. Kyle impressively secured better coverage for me than my previous provider, while lowering my payment and deductible. Kyle embodies outstanding customer service, exceeding my expectations in every way. From the moment I contacted Herbie Strange Insurance Company, I knew I was in for a transformative experience. I wholeheartedly recommend Herbie and Kyle's exceptional service to my loved ones and friends. ❤️🌟🎉"
"Tammy, thank you for giving my team and I the opportunity to assist you in your time of need. We look forward to providing you with an exceptional customer service experience in the future as well. - Herbie"
Christa Schiltz
May 1, 2026
"Jennifer always goes above and beyond to help meet our insurance needs. She is quick to respond and happy to help with anything we need."
"Christa, I’m grateful for our customers who share feedback with us! We will always try to provide you with the best customer service experience possible! - Herbie"
Jake Schiltz
April 30, 2026
"Jennifer is very helpful she is always willing to go above and beyond to make sure all our questions are answered!"
"Wonderful! Thank You!"
Dona Pelletier
April 28, 2026
"Jennifer Edmonds has been fabulous in coordinating all the individuals that are working on my claim. Jennifer and the rest of the State Farm company have been nothing short of miracle workers I would highly recommend Jennifer and the entire staff at Herbie Strange State Farm Insurance Agency."
"Dona, that means a lot to hear. I’m glad Jennifer was able to coordinate everything and stay on top of your claim during the process. I appreciate your recommendation of her and the team. - Herbie"
Justin
April 28, 2026
"Jennifer was very helpful"
"Justin, thank you so much for the great review and for shouting out Jennifer, she is fantastic! - Herbie"
Brad Park
April 27, 2026
"Had a great experience with Jennifer Edmonds this week while working with my bank Kemba Financial. They were being just exceptionally hard to work with and she went above and beyond to help me resolve. Thank you Jennifer!"
"Brad, I appreciate you taking the time to share this. I’m glad Jennifer was able to step in and help navigate things while working through your mortgage insurance with your bank. Let us know if you nee anything else! - Herbie"
Anthony Beverly
April 17, 2026
"Barbara, did an excellent job helping me today."
"Anthony, we appreciate your five-star feedback! - Herbie"
Brandon Kennedy
April 17, 2026
"I’ve been working with Kyle for a few years now. Stopped in this morning to meet with him and review some policies. He always provides great service and guidance. Highly recommend him for any and all insurance needs!"
"Thank you for your kind review, Brandon! We’re glad to hear Kyle has consistently provided great service and guidance over the years! - Herbie"
Amber Vincent
April 8, 2026
"Kyle has been great helping me find a better rate on my auto insurance. Very helpful, friendly & quick to reply with my many questions. I would highly recommend him to anyone!"
"Amber, Kyle will be happy to know his responsiveness and support made a positive impression. We truly appreciate your recommendation! - Herbie"
Hannah Willey
April 1, 2026
"Kyle Strange has made setting up my business, car, and renters insurance so easy! The rates are also top notch, I couldn’t ask for better service from an insurance company! Highly recommend!"
"Hannah, thank you for the great review! We’re glad to hear Kyle made the process easy and provided such a positive experience. We truly appreciate your recommendation! - Herbie "
Jeremy Wilhelm
March 18, 2026
"I can’t count how many times Herbie, Jennifer and the entire team has worked with us when the family was going thru tough times or just had one of those life moments and forgot about things. The team is always so cheerful to deal with and always looking for ways to help - whether it’s a pss due bill or just trying to find solutions that work for you and the family. I’ve started working with Herbie and team as I left for college and now live 1 1/2 hrs away from Chillicothe. It’s because of their loyalty to their customers (and my family) that keeps us working with them. Thank you!"
"Jeremy, thank you so much for sharing your experience! We’re thrilled to hear my team and I have been there for you and your family. We’re grateful to continue serving you, even from a distance! - Herbie"
Josh Riley
March 18, 2026
"Jennifer has been a saint dealing with me and my claim. Had it not been for her I do not think my situation would have been resolved."
"Josh, thank you for sharing your experience! We’re glad Jennifer was able to help guide you through your claim! - Herbie"
Bill George
March 17, 2026
"Terrible experience with state farm."
"Bill, we’re sorry your experience didn’t meet expectations. Your feedback is important, and we’d like the chance to address any issues and improve your experience with us. Please reach out to me directly at the office. - Herbie"
Lori Adams
March 15, 2026
"I’ve been with Herbie Strange for about 14 years now and I love how they always return my calls and take care of my needs Jennifer and Barbara have been exceptionally helpful to me. This Insurance Company has been consistent in pricing and service. I highly recommend to anyone looking for a local company to support and have take care of you when needed."
"Lori, thank you for your incredible loyalty over the past 14 years! We’re thrilled to hear Jennifer and Barbara have been so helpful and that our team continues to provide consistent service! - Herbie"
James Acord
March 14, 2026
"I have been with State Farm for many years and have always been satisfied with the service I have received throughout the years. I called in yesterday with a few questions about my policy concerns and spoke with Ericka and Jennifer both took time out of their busy day to help. I give them both five stars. I know Barbara has always been available throughout the years. Good job team keep up the good work. James"
"Thank you for sharing your experience, James! We’re thrilled to hear Ericka and Jennifer took the time to help with your policy questions! - Herbie"
lauren junk
February 17, 2026
"Kyle helped us save around $400/month from our previous policy with the same if not better coverage! He made the process effortless and quick on our end, would 100% recommend this office! Thanks Kyle!"
"Lauren, this made my day! Thank you for sharing. We’re always here to help and offer any assistance you may need. - Herbie "
Cheri Holley
February 13, 2026
"Me and my husband have multiple policies here at State Farm.Jennifer has been very helpful in meeting all of our needs. Jennifer goes above and beyond to assist us with all of our needs. We are so happy with our policies here.Thanks again"
"Cheri, I’m happy to hear Jennifer took such great care of you and we could provide you with a positive insurance experience! - Herbie"
Westley Woods
February 13, 2026
"Great customer service Jennifer Edmonds is awesome I asked for a quote she was quick to deliver and very informative,if you have any questions they have an answer highly recommend"
"Westley, It is always our mission to provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Herbie"
bailey mohr
February 11, 2026
"Jennifer is freaking great, I totaled my car and my girl has been there for me every step of the way down to calling the shop for me, calling and seeing if I need help.. helping me get my new car on my policy.. I am new here at State Farm I was at progressive for a very long time until I learned State Farm is more affordable, and the local office here everyone is so nice. 10/10 recommend."
"Bailey, thank you so much for your kind review! I appreciate it. My team and I will always be here for you in your time of need! - Herbie"